Langenhagen,
30
September
2019
|
14:31
Europe/Amsterdam

Finding and managing talent, not paper-based personnel files

Summary

Business has evolved, yet many human resources departments are still managing and handling paper-based personnel files. This legacy approach presents an increasing – and increasingly untenable – number of challenges to the HR function, as complex processes become even more time-consuming with the added challenge of handling physical files. Meanwhile, securely managing a physical archive – itself a challenge in the face of new data regulations – can become a burden, given pressures on office space. At the same time, the opportunity to digitalise processes has become ever more accessible to organisations of every size. Digitalising HR processes offers a broad spectrum of advantages that accelerate processes at multiple points within an organisation, while freeing HR staff to focus on business priorities such as competing for, retaining and developing talent. Thanks to its digital document management solution, Konica Minolta is helping its customers streamline their HR processes.

Today, HR teams face unprecedented challenges on multiple fronts. On the one hand, the administrative burden of labour and data legislation has never been greater, with the compliance requirements arising from regulations like the GDPR demanding a far greater level of operational discipline. At the same time, a shortage of skilled labour has forced businesses to view HR as being mission critical in an increasingly competitive pursuit of talent: research indicates that the skilled labour shortage could leave around one million European jobs unfilled by 2020.[1] In other words, effective HR has never been so important or difficult to achieve.

Compounding this dilemma, a surprising number of HR departments are still using paper files and manual processes to manage their work. This approach is becoming less tenable in the current regulatory landscape, as paper files and archives are far harder to keep audit-proof and compliant. Handling paper documents can be far more error-prone and, even when done effectively, keeping archives organised when locating information is incredibly time-consuming. Indeed, for companies with workforces and HR officers working across multiple locations and even multiple countries, the search for documents can prove highly labour-intensive. Aside from these labour and opportunity costs, the simple act of committing information to paper obviously generates high paper and printing costs from the outset.

Such overheads are an unnecessary burden that any organisation would seek to avoid and which digitalisation of employee personal files can eliminate at a stroke. Indeed, overcoming such challenges is seen as being key to business progress: research by Konica Minolta and Comspec Consulting[2] found that 66% of organisations think that reducing costs and improving efficiency is the number one challenge with regard to business processes. Meanwhile 38% sought to reduce delays and errors and 30% wish to reduce their reliance on paper.

As a result, many companies have now moved to digital personnel files that bring all documents and data relating to an employee into a single unified resource. Indeed, Germany’s HR Software Monitor indicated that 85% of organisations in that country have done so already[3]. Other research from Germany conducted by the Otto-Friedrich-University indicated that this adoption of digital processes was already delivering results, with users of digital personnel files saving an average of three hours each week, which could instead be dedicated to higher-value tasks.[4] This research also found that 76.9% of companies using digital personnel files were able to heavily reduce space problems caused by growing volumes of paper.

However, despite increasing digitalisation of HR processes, many organisations still feel there is much more to be achieved. For example, in the HR Software Monitor report, many companies revealed that “the software used does not completely digitally cover the tasks associated with the personnel file” and that there would be “no continuous technical integration with other processes of the company”. [5]

And what of the companies yet to implement any form of digitalisation? In a survey of businesses still using paper processes, conducted by ComplyRight[6], 28% of businesses in this position say they have not yet “got around to” a planned project, but 22% are far further behind and say “they do not know where to start”, while 14% “think it is too expensive” to do so. Finally, 14% responded that “we’re too small and paper works”. Whether it is a project that is forever being kicked down the road, or simply appears too costly or complex, it is clear that a significant minority of companies are holding off on digitalisation either through ambivalence or apprehension – or even through a belief that digital transformation in HR is only something that applies to larger organisations.

Konica Minolta’s approach: all employee information at a glance

Whether an organisation has taken steps into digitalisation but is frustrated by the limitations of its existing personnel systems or is seeking to finally abandon a legacy of paper-based filing, Konica Minolta is a trusted partner that can facilitate the next steps towards a highly efficient, high-performing HR system.

 

Marcel Cobussen, Business Development and Product Marketing Manager, International Marketing Division, Konica Minolta Business Solutions Europe
We want to help our customers achieve a better and easier overview with enhanced control over their personnel files. With our human resources document management solutions, all information is instantly available. There is no need to search documents or archives for hours – HR managers can pull-up all relevant information with very little effort. By placing the needs of HR professionals at the heart of our solutions, our ultimate goal is to empower HR teams to create successful business processes and be freed from tedious, repetitive tasks.
Marcel Cobussen, Business Development and Product Marketing Manager, International Marketing Division, Konica Minolta Business Solutions Europe

With Konica Minolta’s document management solution, each stage of every HR process can be automated and accelerated with digital workflows. Benefits include automatically integrating new documents into the existing filing structure and providing access to records with convenient search and preview functions. Meanwhile, powerful and precise controls over which user accounts can view or make changes to data prevent the manipulation of records.

The digital personnel file is an easily accessible, point-and-click solution that entirely replaces paper-based files, sparing needless duplication and helping to save physical storage space. Files are digitised, secured and stored in a centralised repository that utilises best-in-class technology and follows best practices. This ensures that employee information is securely accessible from any location at any time for employees with the correct clearances, thus increasing workflow efficiency. This level of access and transparency is also beneficial to employees, who can more easily access their own personnel file – whether from their desk or even from their smartphone.

Digital personnel files can exactly mirror any existing filing structure within the personnel department while reliably complying with all regulatory provisions. Whether adherence to obligatory deletion periods, privacy policies or mandatory archiving regulations – the solution ensures that all legal requirements governing the archiving of personnel records are fully complied with.

From a financial standpoint, this greater degree of efficiency and security reduces administrative and legal costs dramatically, which makes a compelling business case. Similarly, the entire solution can be put in place with minimal installation and training requirements, thus helping overcome fears of a disruptive implementation process.

Digital HR in practice: making onboarding easier and fully compliant

 

Marcel Cobussen, Business Development and Product Marketing Manager, International Marketing Division, Konica Minolta Business Solutions Europe
Onboarding provides a great example of how digital HR processes can prove transformative to everyday business. By using a digital personnel file, HR experts can create a more user-friendly onboarding process that is fully compliant with best practices. From the start of the hiring process, when initial interviews with potential candidates take place, a case is created that can be filled with all relevant content like a résumé, application letter and references. Once the candidate is selected, this case can then be further populated with documents such as contracts or other legal records that are mandatory for an employee’s file. The systems can even be configured to let the user know what is still missing to ensure that the case is complete. Additionally, a workflow can be implemented that makes sure that the right people within the organisation give their approval on things such as contract terms or salary. All of this makes the experience of HR staff and employees simpler and more positive and takes place in a secure and compliant way. When the competition to compete for and retain talent is so fierce, the ability to create such positive interactions becomes incredibly valuable.
Marcel Cobussen, Business Development and Product Marketing Manager, International Marketing Division, Konica Minolta Business Solutions Europe

Time to focus on what matters most

Digital personnel files can prove so valuable to businesses, as they not only make the work of HR officers more efficient but also liberate resource to better meet the needs of the business and employees. In effect, when enabled with a more complete overview of the organisation, HR departments can become more strategic in the way they recruit, develop and retain talent. From the employee’s perspective, the ability to easily access and understand information relating to their own career path also helps to enhance their experience of employment.

Whether it is tackling the skills shortage, meeting compliance demands or improving the daily experience of the workforce, Konica Minolta’s digital HR solutions help to unburden HR departments so they can focus on meeting their objectives and delivering value to the business.

 

[1] Solving the IT Skills Shortage; Anderselite; 2018; https://www.anderselite.com/solving-the-it-skills-shortage

[2] Improving and automating business operations through information management – a benchmarking survey; Comspec Consulting & Konica Minolta; 2018; https://newsroom.konicaminolta.eu/konica-minolta-information-management-survey/

[3] These are the 4 biggest HR software trends by 2020; HR Software Monitor; 2018 https://www.hr-software-vergleich.de/aktuelle-nachrichten/hr-software-monitor-das-sind-die-4-groessten-hr-software-trends-bis-2020/

[4] Use And Value Contribution Of The Digital Personnel File For Personnel Service Providers; Tutum; 2018; https://www.tutum.de/studie/

[5] These are the 4 biggest HR software trends by 2020; HR Software Monitor; 2018 https://www.hr-software-vergleich.de/aktuelle-nachrichten/hr-software-monitor-das-sind-die-4-groessten-hr-software-trends-bis-2020/

[6] Is it time to make your employee personnel files digital? 4 actors to help you decide; HR Direct; 2018; https://www.hrdirectapps.com/blog/is-it-time-to-make-your-employee-personnel-files-digital/

Boilerplate

About Konica Minolta Business Solutions Europe

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, ‘IDC MarketScape: Western Europe Smart Multifunctional Peripheral 2018 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leading smart MFP provider of note’. As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe, Central Asia, the Middle East and Africa (InfoSource). In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its solutions that combine ‘smart service with smart technology’, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Outstanding Serviceability 2018/2019’ from Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With almost 10,300 employees (as of April 2019), Konica Minolta Europe earned net sales of over EUR 2.39 billion in financial year 2018/19.

For more information, please visit http://newsroom.konicaminolta.eu/ and follow Konica Minolta on Facebook, YouTube and Twitter @KonicaMinoltaEU.

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