Konica Minolta as one of Germany's best managed service providers for the 2nd consecutive year
Konica Minolta has been ranked second in the category of system houses with sales in excess of 250 million euros in the latest IDG customer survey "Germany's Best Managed Service Provider". The company is continuing on its successful path from 2019 and emphasises its standards of service and support.
On behalf of COMPUTERWOCHE and ChannelPartner, IDG Research Services surveyed medium-sized companies about their satisfaction with the services in their cloud and managed service providers. Following the last year, Konica Minolta was again able to convince in 2020 and has been awarded as Germany's second best Managed Service Provider in the category of system houses with sales between 250 million euros and 1000 million euros. With a grade of 1.85, Konica Minolta missed the first place by a conceivably small margin of 0.03 points, but has been clearly above the average grade.
Bernd Goger, Director Business Unit IT Solutions, Konica Minolta Business Solutions Deutschland GmbH, is very pleased with this result. "Increasing digitalisation and networking are having a major impact on the world of work - this is where we support companies in implementing new working environments," says Goger. With a flexible service package of professional IT solutions, Konica Minolta as a service provider, supports companies in the maintenance of their IT and thus ensures smooth and high-performance processes as well as reliable and secure operation of their systems.
We are very proud that our customers once again consider us as one of the Top Trusted Advisors.
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, ‘IDC MarketScape: Western Europe Smart Multifunctional Peripheral 2018 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leading smart MFP provider of note’. As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe, Central Asia, the Middle East and Africa (InfoSource). In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its solutions that combine ‘smart service with smart technology’, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Outstanding Serviceability 2018/2019’ from Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With almost 10,300 employees (as of April 2019), Konica Minolta Europe earned net sales of over EUR 2.39 billion in financial year 2018/19.
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