Konica Minolta confirms the streamlining of its sales and finance back office operations
Konica Minolta confirms a reorganisation of its Sales Administration and Finance back office operations in several European countries, advancing the company’s transformation towards becoming an IT services provider and increasing the earning capacity of its core business.
Konica Minolta confirms the streamlining and standardisation of its back office operations across the Sales Administration and Finance divisions. In April of this year, Konica Minolta announced its intent to evaluate its back office operations in Sales Administration and Finance and define a more efficient organisational structure. The reorganisation will deliver operational excellence for Konica Minolta and focus on process standardisation and optimisation without compromising its high standards of customer services. It also takes account of the overall market situation in the printing industry. Konica Minolta confirms that Genpact, a global business services firm focused on delivering digital transformation, will be supporting the implementation of its Global Business Services in Europe as well.
Konica Minolta will outsource to Genpact 215 FTEs across Germany, Austria, Belgium, the Netherlands, Denmark, Sweden, Finland and Norway as well as the European Headquarters in Sales Administration, Finance and Reporting. This is 14% less than the initial estimate of 250 FTEs in the first announcement in April of this year.
We understand that these decisions will be painful for the individuals affected, but this change is essential. The adjustments we are making will enable us to offer IT services and related products more efficiently to our customers in the future and remain competitive and profitable in the medium and long term. We are grateful for the contributions made by everyone and will seek individual arrangements for anyone affected in a spirit of respect and equity. We will also maintain open and transparent communications throughout the project
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation and implements solutions in the field of IT infrastructure and IT security as well as cloud environments. Konica Minolta was awarded the prestigious “Buyers Lab PaceSetter award for Smart Workplace Vision” from Keypoint Intelligence” as the only vendor in its industry thanks to its forward-looking vision of the future of work and investment in innovative technology. Being a strong partner for the production and industrial printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and, in 2017, was the production printing market leader for the tenth consecutive year in Europe, Central Asia, the Middle East and Africa (InfoSource). The hardware portfolio covers light and mid production as well as industrial printing machines. Konica Minolta Marketing Services provides value added services that intelligently link print and digital marketing in an effective and efficient way. In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Through its Business Innovation Centre in London and four R&D laboratories in Europe, Konica Minolta brings innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With almost 9,900 employees (as of April 2018), Konica Minolta Europe earned net sales of over EUR 2.37 billion in financial year 2017/18.
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