Konica Minolta develops AI-based solution "Suspicious behaviour detection" for its customer CZVV
The solution is designed to be used with Mobotix smart cameras to prevent unauthorised access to confidential exam tests
Konica Minolta Global R&D has developed a new solution, "Suspicious Behaviour Detection", for its customer CERMAT – Centrum pro zjišt'ování výsledků vzdělávání (CZVV), based in the Czech Republic.The solution aims to help CZVV keep graduation and entrance exams secure and will use a combination of Konica Minolta Mobotix smart cameras and artificial intelligence (AI) applications to do so. Specifically, the new solution is designed to prevent potential unauthorised access to confidential exam tests during printing and increase the level of security and overall efficiency of printing operations. The intelligent camera solution will automatically detect suspicious behaviour and trigger an alert. This eliminates the need for manual monitoring, is highly accurate and has a very low error rate.
The state examination institute CZVV is responsible for preparing the annual upper secondary school leaving exams (Maturita) and publishing exam results for all schools in the Czech Republic. Each year, CZVV prints hundreds of thousands of assignments for secondary-school graduation in a very short time, which are then distributed to schools.
Printing the tests on the Konica Minolta AccurioPress 6136 monochrome production printing system is a very sensitive process that is subject to the strictest security requirements.
We previously have provided this protection with a standard camera system that recorded the image but was unable itself to identify suspicious behaviour and raise an alarm. So the security control relied on the focus and attention of our employees, who, in case of anything suspicious, had to go through hours of recording.
Such an approach was required to prevent security breaches such as secretly photographed the test documents or spending too long in the vicinity of the printing machines and was a highly elaborate process.
We have therefore developed an application based on artificial intelligence for CZVV. The application is used in conjunction with intelligent Mobotix cameras and can automatically detect suspicious behaviour. Our solution constantly monitors all movement in the printing area and immediately sends an alert to the administrator if it detects suspicious activity. Such activities include a person remaining in a specified location for longer than allowed or if any electronic recording equipment is used near the printers.
Konica Minolta worked together with CZVV to precisely define a variety of situations for which a notification should be sent in advance of rolling out the new system.
The major advantages of the AI solution are the high level of precision and significantly reduced susceptibility to errors compared to manual monitoring by an employee.
Now the artificial intelligence monitors the document printing process and automatically evaluates the situation, and this leads to great savings in labour costs. The administrator works alongside the AI-solution to assess whether it is a false alarm or a potential risk — the search and control of records is therefore simple and fast thanks to the AI-facilitated marking of the captured sections.
"Our application is based on the principles of AI technology, computer vision and machine learning, and can enhance or replace the work of the operator to make security operations more efficient and save on costs. The entire solution is fully compliant with GDPR", acknowledges Tomáš Slavíček.
Konica Minolta systems do not just cover what is going on around the printers — they also monitor the status of the printers themselves. If the warning light for the printing system is red (e.g. printing is blocked due to an error) or yellow (e.g. an error has occurred during printing) rather than green (everything is running smoothly), the AI solution and Mobotix camera can trigger an alarm so that the service technician can correct the problem.
Konica Minolta Global R&D has also worked on another AI application that works with Mobotix thermal imaging cameras: As part of its Infection Management portfolio, the digital workplace provider has developed the "Temperature Screening App" to detect increased body temperature. When individuals pass through the camera's field of view in offices or other facilities, their thermal images are analysed and any elevated body temperatures exceeding a specific threshold are identified. Those concerned will be warned and the relevant personnel will be notified so that immediate action can be taken to contain the potential spread of the infection. The application has been available since October.
About Konica Minolta Business Solutions Europe
Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, ‘IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment’ stated that Konica Minolta is ‘recognised globally as a leader in print transformation’. As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). In the healthcare sector, Konica Minolta drives digitalisation of clinical workflows and offers a broad range of next-level diagnostic solutions. Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021’ from Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2.34 billion in financial year 2019/2020.
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